Shipping policy


Shipping Policy

Last updated: [ 28 May 2025]

At ISKCON Punjabi Bagh - Matchless Gift, we are committed to delivering your devotional and spiritual items with care and on time. This Shipping Policy outlines the terms and conditions related to the shipping of products ordered through our website.

1. Order Processing Time

  • All orders are processed within 1-2 business days (excluding Sundays and major holidays).

  • You will receive an email confirmation once your order is successfully placed.

  • A separate email with tracking information will be sent once your order is shipped.

2. Shipping Rates & Delivery Estimates

  • Standard Shipping (India): ₹59 – ₹149 (Free shipping on orders above ₹699)
    Estimated delivery: 3–7 business days

  • Express Shipping (India): ₹199
    Estimated delivery: 1–3 business days

Note: Delivery times may vary depending on your location, weather conditions, and courier delays beyond our control.

3. Delivery Locations

We currently ship to all PIN codes across India through reliable courier partners.
International shipping is available for selected items. Please email us at [insert email address] to inquire about international orders.

4. Order Tracking

Once your order is dispatched, you will receive an email or SMS with a tracking number and a link to track your order in real-time.

5. Damaged or Lost Orders

  • If your order arrives damaged, please get in touch with us within 24 hours of delivery with clear photos of the damaged item and packaging.

  • If your order is lost in transit, we will initiate an investigation and provide a replacement or refund as applicable.

6. Delays & Exceptions

We are not liable for shipping delays caused by:

  • Natural disasters

  • Courier service strikes or issues

  • Incorrect or incomplete shipping addresses provided by the customer

7. Contact Us

If you have any questions related to shipping, feel free to contact our support team:

📧 Email: [ conatct@iskconpbgifts.com]
📞 Phone/WhatsApp: [+91 +91 8368828404]
🕉 Website: [www.iskconbgift.com]

Thank you for shopping with Matchless Gift – ISKCON Punjabi Bagh. We pray your experience is spiritually enriching and joyful!